Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAMBSC401B Mapping and Delivery Guide
Manage routine scene and promote public safety

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTAMBSC401B - Manage routine scene and promote public safety
Description This unit involves the routine management of a non-emergency situation to ensure safety at the scene and provision of information to support public awareness and addressing of public safety issues
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application Application of skills described in this competency unit refers to maintaining an ambulance presence in routine situations which are not anticipated to be life threatening, such as sporting events or concerts
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Attend non-emergency scene
  • Position ambulance vehicle to facilitate access and departure while keeping safe all personnel and the vehicle
  • Identify hazards, real or potential, where there are risks to participants or bystanders
  • Identify and maintain lines of communication with others according to organisation policy and procedures
  • Observe correct communication procedures in accordance with organisation policy and procedures
       
Element: Take appropriate measures to ensure safety at the scene
  • Position ambulance vehicle to protect self, partner and client(s)
  • Wear personal protective clothing in accordance with operating procedures
  • Utilise Ambulance resources and improvise as required to secure the scene
  • Undertake appropriate roles as prescribed by Acts, regulations, organisation policy and procedure
  • Minimise risk by enlisting hazard reduction agents to enable provision of treatment in hazard-free (or hazard-reduced) environment
  • Ensure action is in accordance with standard local ambulance operation procedure
       
Element: Represent and promote public safety issues
  • Represent the organisation's position on particular issues in a way that acknowledges community concerns and promotes community awareness
  • Use opportunities to explain and promote the organisation's activities and to enhance the organisation's public image
  • Respond to community requests for information or participation to line with organisation policies and procedures
  • Refer non-routine requests for information to an appropriate person
  • Advise the community of a range of prevention and mitigation techniques
  • Inform and skill community members to implement prevention and mitigation activities
  • Assist the community to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the workplace or in a simulated work situation

Where, for reasons of safety, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible.

Evidence must include demonstration over a period of time to ensure consistency of performance.

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

A working knowledge of command, control and coordination responsibilities

A range of presentation strategies and techniques

Communicating with wide variety of people

Evaluating activities

Interpreting comments

Legislative responsibilities relevant to provision of information

Listening to questions

Organisation policy relevant to provision of advice

Organisation's position on current issues

Relevant policies and procedures relating to routine scene management, including:

organisation policies and procedures

allied service procedures

state policies and procedures

Relevant national standards such as:

Australian Emergency Manual Safe and Healthy Mass Gatherings - Emergency Management Australia - Canberra - 1999

Emergency Risk Management and Process - Emergency Management Australia

Australia/New Zealand Risk Management Standard

Relevant hazards and potential hazards and their effect

Relevant recording procedures

Use of communications equipment and systems

Essential skills:

It is critical that the candidate demonstrate the ability to:

Follow an effective event plan for managing a routine non-emergency which provides for:

effective communications

rapid response

rapid and safe access and egress

safety of personnel

Effectively use stress management skills

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Promote, implement and manage work attitudes and practices that reflect awareness of the importance of a range of aspects of sustainability

Use problem solving skills including:

using available resources innovatively

analysing information

making decisions that ensure the routine management of a non-emergency

Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

liaising with personnel from other services

asking for clarification from client or other persons at the scene

negotiating solutions

acknowledging and responding to a range of views

listening to questions

interpreting comments

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding incident reports and case management materials

preparing handover reports for staff from associated services and/or receiving agencies

Use interpersonal skills, including:

working with others

relating to persons from differing cultural, social and religious backgrounds

Use a range of presentation strategies and techniques to provide information to the public and communicate with wide variety of people

Evaluate activities

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Scene may include, but is not limited to events such as:

Concerts

Exhibitions

Sporting events

Hazards are dangers or risks that may affect or influence ambulance care and may include, but are not limited to:

Lighting

Surfaces

Atmospheric conditions

Climatic conditions

Vehicles

Structures

Bystanders

Human judgement and influence

Emergency and allied services may include, but are not limited to:

Ambulance Command

Incident Control

Police

Fire

SES

Voluntary emergency personnel

Electricity and water service

Information may include:

How to participate

Publicity material

Contact information

Prevention and mitigation strategies

Community may include:

Local community

Business community including a range of ages and persons from culturally and linguistically diverse backgrounds

People with a disability

Opportunities to promote may include:

Answering general enquiries

Presentations at community group gatherings

Special interest forums

Other organisation forums

Community events and festivals

Participating in conferences

Representing organisation on associations and committees

School visits

Special promotions may include:

Career promotions

Local shows

Marches and ceremonies

Organisation specific weeks and regular state/ national events

Shopping mall promotions

Appropriate person may include:

More senior personnel

Personnel with specific expertise

Community liaison officer

Other organisation

Bilingual

Response may include:

Referral

Provide action

Details of where to access further information

Prevention and mitigation techniques may include:

Dances

School/community group visitations/presentations

Open days

Specific cooperative arrangements with community groups

Business owners

Shopping centres/malls, etc

... and should focus on

Local community issues and the fostering of closer linkages/partnership with policy

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Position ambulance vehicle to facilitate access and departure while keeping safe all personnel and the vehicle 
Identify hazards, real or potential, where there are risks to participants or bystanders 
Identify and maintain lines of communication with others according to organisation policy and procedures 
Observe correct communication procedures in accordance with organisation policy and procedures 
Position ambulance vehicle to protect self, partner and client(s) 
Wear personal protective clothing in accordance with operating procedures 
Utilise Ambulance resources and improvise as required to secure the scene 
Undertake appropriate roles as prescribed by Acts, regulations, organisation policy and procedure 
Minimise risk by enlisting hazard reduction agents to enable provision of treatment in hazard-free (or hazard-reduced) environment 
Ensure action is in accordance with standard local ambulance operation procedure 
Represent the organisation's position on particular issues in a way that acknowledges community concerns and promotes community awareness 
Use opportunities to explain and promote the organisation's activities and to enhance the organisation's public image 
Respond to community requests for information or participation to line with organisation policies and procedures 
Refer non-routine requests for information to an appropriate person 
Advise the community of a range of prevention and mitigation techniques 
Inform and skill community members to implement prevention and mitigation activities 
Assist the community to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs 

Forms

Assessment Cover Sheet

HLTAMBSC401B - Manage routine scene and promote public safety
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAMBSC401B - Manage routine scene and promote public safety

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: